Frequently Asked Questions

Do you have a store location?

Yes. We are located in San Antonio, Texas.  Our store is part paper store, part unique gift shop, and part design studio.

Can I receive updates about The Girl General?

Yes. Subscribe to our email newsletter in the footer below to receive information on new products, promotions, in store events and more.

What happens after I order a wedding invitation suite?

Once you have picked your wedding invitation design you’ll have access to our graphic design team to be able to add your own personal twist.  We’ll provide two rounds of proofs via email within 2 -3 business days and once you have given approval, we’ll get to work and deliver your invitations within 2 – 3 weeks.

How long does it take to process my order?

While we strive to process all orders as quickly as possible, please be aware that our standard turn around time for non-custom, non-personalized orders is three business days, plus shipping time. All orders processed after 12 p.m. central standard time will be processed the next business day. Custom printing orders follow their own production time schedule as described on the custom printing terms and conditions page.

Can I order by telephone?

Yes. To place orders by telephone, call 210-495-6200

Will I receive an order confirmation via email?

Yes. If you provide your email address when placing an order, we will send you an email message confirming your order within a few hours.

What shipping method do you use?

We ship using USPS.  Please keep this in mind when providing your shipping address.

Can I ship a gift to someone?

Yes. You may choose to have the items you purchase delivered to another residence. Enter the shipping address of the gift recipient upon check out, and check the box that specifies that you do not want an invoice included in your order.

Can I use a debit card?

Yes. We accept debit cards as a form of payment.

How does sales tax work?

8.125% sales tax is charged on items shipped to those living in Texas.  All other orders will not be charged sales tax.